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Questions?
We're here to help. Browse answers to the questions we hear most often.
Our Most Frequently Asked Questions
Cleaning Questions
Areas Served
The ideal cleaning schedule depends on your lifestyle, family size, pets, and personal preferences. Many homeowners choose weekly or bi-weekly cleaning to maintain a consistently clean home, while others prefer monthly or occasional cleaning services.
JSK Cleaning is a locally owned, woman-owned cleaning company built on trust, reliability, and exceptional customer care. We are insured, bonded, use environmentally responsible cleaning practices, carefully select our team members, and stand behind our work with a 100% satisfaction guarantee. Our goal is to give you more time to enjoy what matters most while we take care of the cleaning.
Yes. Your peace of mind is our priority. JSK Cleaning is fully insured and bonded, and our team members are carefully selected, receive a background check, and trained to provide professional, reliable, and trustworthy service.
Your satisfaction is important to us. If there is an area of concern, please contact us within 24 hours of your cleaning, and we will work with you to make it right.
The cost of your cleaning depends on factors such as the size of your home, number of bedrooms and bathrooms, the current condition of the home, and the type of cleaning service requested. We provide customized quotes to ensure you receive a cleaning plan that fits your needs and budget.
Our recurring house cleaning services typically include dusting, vacuuming, mopping floors, cleaning and sanitizing bathrooms, cleaning kitchen surfaces, wiping appliance exteriors, emptying trash, and general tidying to help keep your home fresh and comfortable.Check out our services page for more information.
No. Many of our clients provide a secure way for our team to access their home while they are away. Whether you are home or not, we treat your home, belongings, and privacy with the highest level of respect.
Every home is different. The amount of time required depends on the size and condition of your home, the number of cleaners assigned, and the type of service requested. Initial and deep cleanings generally take longer than recurring maintenance visits.
Yes. We offer one-time cleanings such as deep cleanings, move-in cleanings, and move-out cleaning services designed to help make transitions easier and leave homes feeling fresh and clean.Check out our services page for more information.
We love pets and understand they are part of the family. Please let us know about your pets before your appointment. For the safety and comfort of both your pets and our team, we may ask that pets be secured during the cleaning if needed. Homes with excessive pet hair or additional cleaning needs may require additional time.
Additional detail work such as cleaning inside ovens, refrigerators, interior windows, and detailed baseboard cleaning may be available as add-on services or as part of a deep cleaning. Please discuss your specific needs with us when scheduling.
No. We provide our own professional-grade eco-friendly and green certified cleaning supplies and equipment, so you can enjoy a hassle-free cleaning experience.
Yes. We believe a clean home should also be a healthy home. We use environmentally responsible cleaning practices and products that help provide a safer environment for your family and pets.
We understand the importance of consistency and building trust with the people caring for your home. While scheduling needs may occasionally require adjustments, we make every effort to send the same familiar team members whenever possible.
For the safety of our team and your belongings, we do not move heavy furniture. We clean accessible areas and can clean around furniture that cannot be safely moved.
At this time, our cleaning appointments are scheduled during regular weekday business hours. This allows us to maintain a healthy work-life balance for our team while continuing to provide dependable, high-quality service to our clients.
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