Last Updated: July 27, 2026

Welcome to JSK Cleaning Inc. ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website hosted on Wix and the residential and commercial cleaning services provided by JSK Cleaning Inc. within the State of Illinois.

By requesting a quote, scheduling a service, or approving an estimate via Jobber or our website, you ("Client," "you," or "your") agree to be bound by these Terms.

1. Scope of Services & Access

Service Execution: JSK Cleaning Inc. agrees to provide cleaning services as detailed in your approved estimate or service agreement.
Property Access: You agree to ensure our cleaning team has safe and timely access to the service location on the scheduled date and time. This includes providing working keys, alarm codes, garage codes, or gate access.
Utilities: You must ensure that running water and electricity are fully operational at the property on the day of service. If services cannot be performed due to lack of utilities, the appointment will be treated as a lockout (see Section 3).

2. Payments & Billing

Payment Processing: Payments are processed securely via Jobber (powered by Stripe), check, or ACH. Full payment is due upon completion of service unless otherwise agreed upon in writing.
Stored Payment Methods: For recurring services, you authorize JSK Cleaning Inc. to store and process your payment method on file via Jobber/Stripe following each completed visit.
Late Payments & Returned Funds: Invoices unpaid after 7 days may incur a late fee. Payments returned due to insufficient funds, bounced checks, or declined credit cards will be subject to a $35 administrative fee.
Suspension of Service: We reserve the right to pause or cancel ongoing recurring services if an invoice remains outstanding.

3. Cancellations, Rescheduling & Lockout Fees

Notice Required: We request at least 24 to 48 hours' notice for any cancellation or request to reschedule a service visit.
Lockouts: If our cleaning crew arrives at the scheduled property and is unable to gain entry (e.g., deadbolt locked, incorrect access code, turned away at the door), or if utilities are shut off, a Lockout Fee of up to 50% of the scheduled service cost (or a flat $50 minimum fee) will be billed to cover crew travel and allocated time.

4. Quality Control & Satisfaction Guarantee

24-Hour Re-Clean Policy: Your satisfaction is our priority. If you are dissatisfied with any specific area cleaned, you must notify JSK Cleaning Inc. within 24 hours of job completion. We will return to re-clean those specific areas at no additional charge.
No Cash Refunds: Because cleaning is a labor-based service, we do not issue cash refunds once a service visit has been completed.
Initial & Deep Clean Standards: Heavy build-up, pet hair, or neglected areas may require multiple visits or specialized deep-cleaning add-ons to achieve optimal results.

5. Media, Photos & Privacy

Quality Assurance & Marketing Photos: Our staff may take before-and-after photographs or brief videos of areas cleaned for quality assurance, staff training, and promotional use (such as website showcases or social media).
Anonymization Assurance: Media used publicly will never display identifiable client information, including house numbers, full names, family photographs, children’s rooms, or identifiable views outside windows.
Opt-Out Right: You may request in writing at any time that photos of your home not be used for promotional purposes. For full details on how we handle personal information, please refer to our Privacy Policy.

6. Property Damage & Limited Liability

Pre-Existing Conditions & Fragile Items: You are responsible for identifying, securing, or removing high-value, fragile, unstable, or irreplaceable items (e.g., loose artwork, unsecured heavy mirrors, delicate collectibles) prior to our team's arrival. We are not liable for pre-existing damage, wear-and-tear, or improperly installed fixtures.
Damage Claims: In the rare event that damage occurs during our service, you must notify JSK Cleaning Inc. within 24 hours of service completion.
Limitation of Liability: To the maximum extent permitted by Illinois law, JSK Cleaning Inc.’s total liability for any claim arising out of our services or website use shall not exceed the total amount paid by the Client for the specific service visit giving rise to the claim.

7. Non-Solicitation of Employees & Placement Fee

Client Agreement: JSK Cleaning Inc. invests significant time, effort, and expense in recruiting, vetting, background checking, and training our staff. By accepting our services, you agree that during the period in which services are provided and for a period of twelve (12) months following your last completed service visit, you will not directly or indirectly hire, employ, contract with, or privately solicit any employee, former employee, or contractor of JSK Cleaning Inc. to perform cleaning services for your home or business independently.
Placement / Direct Hire Fee: If you wish to hire a current or former JSK Cleaning Inc. team member directly, you agree to notify us in writing in advance and pay a Direct Placement Fee of $3,500. This fee compensates JSK Cleaning Inc. for the cost of recruiting, vetting, and training a replacement team member.
Unauthorized Hiring: If a client directly hires or engages a team member without prior written notification and payment of the placement fee, JSK Cleaning Inc. reserves the right to invoice the client for the Direct Placement Fee immediately, along with any reasonable legal fees incurred to enforce this provision under Illinois law.

8. Website Use & Intellectual Property

Website Content: All text, images, branding, and materials displayed on our Wix website are the property of JSK Cleaning Inc. and may not be reproduced without explicit written consent.
Disclaimer: Online quote estimates or automated web submissions are preliminary and subject to final confirmation upon property review.

9. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of law principles. Any legal disputes or claims arising under these Terms shall be resolved in the appropriate state courts located within Illinois.

10. Changes to These Terms
We reserve the right to update these Terms at any time. Updates will be posted to this page with a revised "Last Updated" date. Your continued scheduling of services or use of our website constitutes acceptance of the modified Terms.

11. Contact Us
If you have questions regarding these Terms of Service, please contact us at:

Email: support@jskcleaning.com

(Mailing address available upon request)

Service Execution: JSK Cleaning Inc. agrees to provide cleaning services as detailed in your approved estimate or service agreement.

Property Access: You agree to ensure our cleaning team has safe and timely access to the service location on the scheduled date and time. This includes providing working keys, alarm codes, garage codes, or gate access.

Utilities: You must ensure that running water and electricity are fully operational at the property on the day of service. If services cannot be performed due to lack of utilities, the appointment will be treated as a lockout (see Section 3).

2. Payments & Billing

Payment Processing: Payments are processed securely via Jobber (powered by Stripe), check, or ACH. Full payment is due upon completion of service unless otherwise agreed upon in writing.

Stored Payment Methods: For recurring services, you authorize JSK Cleaning Inc. to store and process your payment method on file via Jobber/Stripe following each completed visit.

Late Payments & Returned Funds: Invoices unpaid after 7 days may incur a late fee. Payments returned due to insufficient funds, bounced checks, or declined credit cards will be subject to a $35 administrative fee.

Suspension of Service: We reserve the right to pause or cancel ongoing recurring services if an invoice remains outstanding.

3. Cancellations, Rescheduling & Lockout Fees

Notice Required: We request at least 24 to 48 hours' notice for any cancellation or request to reschedule a service visit.

4. Quality Control & Satisfaction Guarantee

24-Hour Re-Clean Policy: Your satisfaction is our priority. If you are dissatisfied with any specific area cleaned, you must notify JSK Cleaning Inc. within 24 hours of job completion. We will return to re-clean those specific areas at no additional charge.

No Cash Refunds: Because cleaning is a labor-based service, we do not issue cash refunds once a service visit has been completed.

Initial & Deep Clean Standards: Heavy build-up, pet hair, or neglected areas may require multiple visits or specialized deep-cleaning add-ons to achieve optimal results.

5. Media, Photos & Privacy

Quality Assurance & Marketing Photos: Our staff may take before-and-after photographs or brief videos of areas cleaned for quality assurance, staff training, and promotional use (such as website showcases or social media).

Anonymization Assurance: Media used publicly will never display identifiable client information, including house numbers, full names, family photographs, children’s rooms, or identifiable views outside windows.

Opt-Out Right: You may request in writing at any time that photos of your home not be used for promotional purposes. For full details on how we handle personal information, please refer to our Privacy Policy.

6. Property Damage & Limited Liability

Damage Claims: In the rare event that damage occurs during our service, you must notify JSK Cleaning Inc. within 24 hours of service completion.

Limitation of Liability: To the maximum extent permitted by Illinois law, JSK Cleaning Inc.’s total liability for any claim arising out of our services or website use shall not exceed the total amount paid by the Client for the specific service visit giving rise to the claim.

7. Non-Solicitation of Employees & Placement Fee

8. Website Use & Intellectual Property

Website Content: All text, images, branding, and materials displayed on our Wix website are the property of JSK Cleaning Inc. and may not be reproduced without explicit written consent.

Disclaimer: Online quote estimates or automated web submissions are preliminary and subject to final confirmation upon property review.

Terms of Service